Telair International has customer support centers strategically located around the world to meet the daily business requirements of our valued customers. We have expanded our service offerings, striving to provide unparalleled aftermarket support, ranging from certified repair services and spare parts to technical assistance, logistics guidance and documentation support.

We have the following Service Excellence Centers to provide real time service for our Airbus and Boeing aircraft customers:

Telair's Service Excellence Centers are designed to meet our customers' needs in many ways, including but not limited to:

• Dedicated repair cells
• Increased levels of on-hand inventory
• Continuous review of end unit repair volumes for inventory order adjustments
• Continuous discussions with our customers on ways to improve our service
• On-time, every time, spares deliveries
• Guaranteed repair turn around times (TAT)
• FAA approved and equivalent replacement products
• Technical and documentation support for in-service products
• Spares recommendations for existing as well as new aircraft deliveries
• Flexible, just-in-time delivery programs for Customer anticipated spare requirements.
• Custom tailored product upgrade, retrofit and modification programs to enable our customers to benefit from improved reliability and lower overall cost of ownership.
• Frequent customer visitations to ensure service levels and requirements are being met